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FAQ
Membership
What are the benefits of being an ABC Member?
What should I do if I lost my ABC Membership Card/ my ABC Membership Card is stolen?
Courses
Can I use Skills-future credits to purchase courses at ABC Cooking Studio?
Is there a course expiration date and how do I check it?
Can I extend my course expiration date?
I had signed up for a course, but I want to switch to another course instead. Can I change and top-up the balance?
How many lessons can I reserve at one time?
I would like to progress to Master course or Bread Riche course. Can I use my free regular lesson ticket(s) to complete my course?
I would like to receive the Certificate of Completion. How may I go about doing so?
What courses will get me the e-Certificate?
Can I use my free Regular Lesson ticket(s) to complete my course and receive the e-Certificate?
Regular Lesson Reservation
When and how can I reserve a Regular Lesson?
Can I reserve a Regular Lesson (scheduled for the next day) after 5:00pm today?
When can I cancel my Regular Lesson reservation without incurring a penalty?
Regular Lesson Rules
What do I have to bring or prepare for my Regular Lesson?
What do I have to take note during my Regular Lesson?
What is provided after my Regular Lesson?
What happened if I am late for my Regular Lesson?
I am unwell to attend a Regular Lesson that I had reserved but I do not want to see the doctor to get a Medical Certificate (MC). Can I not be penalized for being absent for the Lesson?
Trial Lessons
(NEW) I am tested positive for COVID-19, how should I proceed with the refund/rescheduling?
Why do I want to join a Trial Lesson?
What are the menus for a Trial Lesson?
What is the schedule of a Trial Lesson?
When and how can I reserve a Trial Lesson?
How much does a Trial Lesson cost?
Who is eligible to attend a Trial Lesson?
Can my child attend the Trial Lesson while I stand at one side to watch?
What is provided during a Trial Lesson?
I'm a member. Can I attend the Trial Lesson by myself?
I'm a member. How can I book the Trial Lesson?
I'm a non-member. Can I attend the Trial Lesson more than once?
I'm a non-member. How can I book the Trial Lesson?
How to book Trial Lessons for 5 pax and above?
We would like to book Trial Lessons for our private event (Eg. Team-bonding session, Hen’s Party, Birthday Party). How should we go about booking them?
I am an overseas ABC member. Can I attend ABC Cooking Studio Singapore’s Trial Lesson?
I’m a member and I would like to refer my friends to join the trial class. How many of my friends can enjoy the member referral price of $30?
Can I bring back the end product from my Cooking Trial Lesson? I will bring my own packaging.
I have booked a trial lesson but was unable to make it. Am I able to do a refund or rescheduling?
Others
I lost my original recipe. Can I have another copy?
I think I left my original recipe/ personal belonging behind after lesson, can you help me check?
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